Post by account_disabled on Jan 24, 2024 4:03:06 GMT -6
In July we continued to work on integrations. This time we set up a combination of Ringostat and the world leader among CRMs - Salesforce. We added the ability to create your own reports to the “Analytics” section. We made a clearer visualization of the time of day in forwarding schemes and switched to a new scheme for working with the Kyivstar telecom operator. Reading time: 9 minutes 1. Salesforce integration 2. Creating and managing reports in the “Analytics” section 3. Visualization of time of day in forwarding schemes 4. More opportunities when working with numbers from Kyivstar 5. Copying a number from “Call History” to Ringostat Smart Phone 1.
Salesforce integration Working Fax Lists with leaders means regular updates, quick response from technical support and a lot of useful information in the instructions and on the blog. Therefore, Ringostat is constantly adding integrations with well-known services. But this time we set up a combination of call tracking and Salesforce - CRM, which is used by 150,000 companies around the world. What does this give ? Very soon we will talk in more detail about how the integration works, but first we will describe it in a nutshell. Automation of work with calls. Upon receiving a call, leads and tasks are created in the system. The manager does not need to enter data about this manually. Improving the quality of service.
When an existing customer calls, the call is immediately routed to the employee responsible for the lead or contact. If the manager missed the call, then he is automatically assigned the “Call back” task with a deadline.Integration of Ringostat and Salesforce Valuable insights into where your advertising budget is spent. When contacting by phone, the system automatically transmits the source, channel, campaign and keyword that brought the lead. This way, a marketer or business owner can analyze which advertisements bring in applications. One of the advantages of integration is its maximum simplicity. Integration is activated in a couple of clicks using OAuth 2.0 technology. You don’t need to configure anything for a long time; just log in using the window that will open in Ringostat. Convenient salesforce and Ringostat authorization IMPORTANT: integration with SalesForce only works for paid CRM accounts.
Salesforce integration Working Fax Lists with leaders means regular updates, quick response from technical support and a lot of useful information in the instructions and on the blog. Therefore, Ringostat is constantly adding integrations with well-known services. But this time we set up a combination of call tracking and Salesforce - CRM, which is used by 150,000 companies around the world. What does this give ? Very soon we will talk in more detail about how the integration works, but first we will describe it in a nutshell. Automation of work with calls. Upon receiving a call, leads and tasks are created in the system. The manager does not need to enter data about this manually. Improving the quality of service.
When an existing customer calls, the call is immediately routed to the employee responsible for the lead or contact. If the manager missed the call, then he is automatically assigned the “Call back” task with a deadline.Integration of Ringostat and Salesforce Valuable insights into where your advertising budget is spent. When contacting by phone, the system automatically transmits the source, channel, campaign and keyword that brought the lead. This way, a marketer or business owner can analyze which advertisements bring in applications. One of the advantages of integration is its maximum simplicity. Integration is activated in a couple of clicks using OAuth 2.0 technology. You don’t need to configure anything for a long time; just log in using the window that will open in Ringostat. Convenient salesforce and Ringostat authorization IMPORTANT: integration with SalesForce only works for paid CRM accounts.